Delivery Information

**Delivery Information**

**Shipping Address:**
No. 202 Zhongshan Road, Nangang District, Harbin City, Heilongjiang Province, 150001, China
Government Office Building of Heilongjiang Province

**Contact Email:** [email protected]
**Contact Phone:** +86 14765524524

**Shipping Method:** DHL
**Shipping Cost:** £1.99

**Order Processing Time:**
All orders are prepared within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

**Estimated Delivery Time:**
Delivery times vary depending on the destination and customs clearance. Typically, shipments via DHL from the UK to China arrive within 5–10 business days after dispatch. Please note that remote areas may experience slight delays.

**Tracking Information:**
Once your order has been dispatched, you will receive a confirmation email with a DHL tracking number. You can use this number to track your package in real time on the official DHL website.

**Customs & Import Duties:**
International shipments may be subject to customs inspections and import duties, taxes, or handling fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

**Delivery Attempts:**
DHL will typically make up to three delivery attempts. If the package cannot be delivered after multiple attempts, it may be held at a local DHL service point for collection. Please ensure that the shipping address is complete and accurate to avoid delivery delays.

**Important Notes:**
- Please provide a valid phone number for customs and delivery contact purposes.
- We are not responsible for delays caused by incorrect addresses, customs clearance, or unforeseen circumstances beyond our control.
- If you have any questions regarding your delivery, please contact us at [email protected] or call +86 14765524524.